Facilities and services at XscapeTulum
Amenities & Facilities
Top Highlights
- Great food & dining
- Free Parking
- Great Swimming pool
- Located in heart of Tulum
Services & Facilities
65 amenities in 16 categories.
Activities
6 items
- Snorkeling
- Bike tours
- Happy hour
- Horseback riding
- Tour or class about local culture
- Walking tours
Cleaning Services
1 item
- Daily housekeeping
Cleanliness & disinfection
5 items
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
- Property cleaned by professional cleaning companies
Common Areas
3 items
- Shared lounge/TV area
- Garden
- Outdoor furniture
Entertainment & Family Services
1 item
- Board games/Puzzles
Food & Drink
5 items
- Bar
- Wine/champagne
- Restaurant
- Breakfast in the room
- Room service
Food & drink safety
5 items
- Physical distancing in dining areas
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Breakfast to-go containers
Front Desk Services
4 items
- Private check-in/out
- Baggage storage
- Tour desk
- Concierge
General
4 items
- Parking
- WiFi in all areas
- Parking on site
- Free parking
Miscellaneous
5 items
- Designated smoking area
- Family rooms
- Smoke-free property
- Non-smoking rooms
- Air conditioning
Physical distancing
3 items
- Physical distancing rules followed
- Mobile app for room service
- Cashless payment available
Pool and Spa
5 items
- Outdoor pool
- Spa lounge/relaxation area
- Outdoor pool (year-round)
- Swimming pool
- Massage
Safety & security
3 items
- 24-hour security
- Fire extinguishers
- Safe
Safety features
4 items
- Process in place to check health of guests
- First aid kits available
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
Services
3 items
- Internet
- Free WiFi
- WiFi
Transportation
8 items
- Car rental
- Airport pick up
- Shuttle service (additional charge)
- Shuttle service
- Airport drop off
- Street parking
- Airport shuttle (additional charge)
- Airport shuttle